First Abu Dhabi Bank
Executive Vice President, Group Head of Operations
Vikas is a global purpose driven leader with rich experience in setting up, managing and transforming operations across multiple markets and diverse functions at American Express, Standard Chartered and Barclays. He is a change agent who embraces technology to elevate customer experience, drive growth and efficiencies. A strong customer advocate who has been widely recognised at industry level for his progressive customer experience strategies. Vikas is a strong people leader who focuses on talent development to create winning strategies. He has held board level positions and represented organisation at industry, statutory and regulatory bodies/forums. Vikas is currently the EVP & Group Head Of Operations for FAB managing retail ,CIB ,cards and loans business for 19 geographies responsible for driving transformation by digital adoption.